Injen Systems Customer Service Sucks

So I've been trying for 4+ months now to get some customer service from Injen Systems for the Super SES Exhaust on my Nissan 350z that has a massive leak in it.

Back in August I received a response from Injen

Hi TMB,

Can you send me a picture of your exhaust? I guess we had a few different ones made for that same vehicle and a photo would make it much easier to figure out what part and get you the correct part.

I responded with photos of the exhaust and what I needed. I have heard nothing back. I've emailed them multiple times, even emailing their tech and info email addresses, but so far I have not received a single response from them since that email quoted above.

I sure wish I could get some help, I actually liked the exhaust on my 350z, but this has to be the worst customer service ever!

UPDATE: Good News! Injen came through! The car is all back to normal now and the leaky pipes were replaced! https://www.project350z.com/injen-super-ses-installation-on-the-350z